Outsourcing services in Spain for your business
We are specialists in outsourcing services in Spain
We outsource operational, sales, customer service and back office tasks so that you can concentrate on growing your business, saving 52% in labor costs.
What is outsourcing or outsourcing of services?
Outsourcing or subcontracting consists of delegating tasks, processes or functions of a company to an external supplier. It saves costs without hiring more employees.
Why choose our outsourcing in Spain?
Your team is overwhelmed. Administrative processes, customer service, unqualified leads and manual reporting consume valuable hours each week, but don’t generate revenue.
Instead of focusing on scaling, you’re putting out fires.
Certain customers are lost due to lack of follow-up
Sales are down because there is no efficiency
You waste resources on tasks that could be outsourced for half the price
Many businesses in Spain face this same problem and do not realize it until it is too late.
At Metrickal, we are specialists in outsourcing services in Spain.
We help you outsource operational processes so your team can focus on what really matters. And, the best part: we do it reducing your costs by 52% and in less than 3 weeks.
-50%
Types of Outsourcing we offer in Spain
Growth assistants
(Sales and SDR)
We outsource your initial sales team, lead generation, lead qualification and SDR processes. Our professionals work as an extension of your team, 100% aligned to your conversion goals.
Ops assistants (Operations and Back Office)
We attend by phone, WhatsApp, email and more. We resolve incidents, manage orders, perform upselling, NPS surveys, and communicate legally via formal channels. Always active, always available.
Customer success and customer service
We improve retention, reduce churn and increase customer satisfaction thanks to a team specialized in customer experience.
In-house vs Outsourcing with Metrickal: advantages of working with us
In-house (In-house equipment)
- High: salaries, social security, tools, office
- Slow: lengthy selection and onboarding processes
- Limited: need to expand resources and infrastructure
- High burden: contracts, payroll, legal compliance
- Difficult to obtain and retain
- Slow and costly
- Low: distracted with operational tasks
- High: layoffs, attrition, turnover
Outsourcing with Metrickal
- Reduced: you only pay for the service you use.
- Fast: equipment operational in less than 3 weeks
- Agile: scale by hours, profiles or functions according to need
- Zero load: Metrickal manages everything
- Immediate access to profiles with proven experience
- Fast, with flexible structure and monthly adjustments
- High: your team is dedicated to what generates value.
- Nil: no liabilities or labor commitments
Enrique Perez-Castro
We started with Metrickal using only their SAC service to get our heads out of our heads to focus on other business issues.
Jesus Rebollo
Thanks to Metrickal we significantly reduce costs in m...us expense and a more sustainable growth for Find Balance.
Victor Naranjo
We got to a point where we had to decide whether to hire them or not...w-how they contribute so that we can improve the service together.
Javi Zaldo
We have been provided with several Frontend, backend, ful...so profiles that we have found as a result of our good recruiting work.
Martin Cousiño
Scaling in high season meant hiring temps and...demand, meeting deadlines without oversizing the team.
Alejandro Mollá
As CEO of a growing startup, we needed to scale...us marketing, support and operations campaigns with their team.
Areas of Specialization
Transportation and logistics
ground transportation, last mile, 3PL
Hospitality:
food delivery, POS, restaurant chains
Mobility: VTC
Insurance brokers
E-commerce:
online stores, marketplaces
Technology
SaaS
e-learning platforms
Management
Marketing agencies
How do we do it?
This is how we carry out our outsourcing service
Initial business evaluation
We start the service with defined indicators. We design a proposal adapted to your objectives and real needs.
Customized recruitment
We select the ideal team for you through interviews and psycho-technical tests. We find qualified talent in more than 15 countries that fit your culture and work rhythm.
Training and start-up
The team undergoes initial and ongoing training through our e-learning system. They then receive personalized training delivered by the account manager. We start the service with defined KPIs to measure results and adjust over time.
Onboarding
During the first days, our professionals work in close coordination with your team. Your Account Manager in Spain oversees the implementation and ensures a smooth transition.
Total management and legal support
We take care of all the administrative part: contracts, payments and legal compliance (LOPDGDD).
Monitoring and optimization
We hold regular meetings, analyze key metrics and implement improvements to increase efficiency.
friction and bureaucracy
Why does our Outsourcing process work?
- Based on real experience with startups, SMEs and large companies.
- Validated in commercial operations, customer service and back office.
- Flexible: you can start with a few hours and scale up gradually.
- Insurance: no rigid contracts, no unnecessary permanence.
Profiles you can hire with Metrikal
820/
month
1350€/
month
900/
month
Where do we offer our services and why can we help you better than anyone else?
- We can offer services worldwide.
- We apply Big Data and Machine Learning to improve efficiency and detect behavioral patterns in real time.
- We work as strategic partners, not just as suppliers.
Looking for the best outsourcing company in Spain?
Get started today with a free customized Outsourcing Proposal
We analyze your processes and present you with an outsourcing plan designed to save time and scale your operations. From only 20 hours/month you can have your own outsourcing team.
Calculate your savings with our Outsourcing
See for yourself the
savings you achieve with Metrickal.
Main advantages
- No hidden costs: forget about insurance, HR, materials, or training.
- Immediate scalability without lengthy selection processes
- Trained professionals, available from day one
*Based on average salary in Spain and including vacations, equipment, HR costs, manager and absenteeism.
If you prefer, schedule a call with Metrickal now.
Schedule a call with our team
Frequently asked questions about Outsourcing in Spain
What types of subcontracting are there?
At Metrickal, we outsource a wide range of functions such as:
- Customer service and technical support
- Administrative and financial processes
- Digital marketing and lead generation
- Data management and back office
- Support in technological tools and SaaS
- Any task that can be done remotely
Where does Metrickal operate?
Anywhere in the world
How does the onboarding and management process work?
The process starts with a free diagnostic, followed by team selection, initial training and implementation with defined KPIs. An Account Manager in Spain oversees the entire service, and you will receive regular reports and optimizations.
How long does it take for the outsourcing solution to be operational?
Our clients typically start seeing results within 3 weeks of signing the agreement. We have started in less than 48 hours with several clients.
What size company can benefit?
From seed stage startups to medium and large companies in international expansion.
Are you ready to transform your business?
Outsourcing has never been easier or more strategic. Trust Metrickal, your trusted partner in remote BPO services.
Contact us today and let’s start building results from services.